Below are some of the most common questions we get regarding our service. If you dont see the question you are looking for, pleaese email us at roysnkrs9@gmail.com
iS this site legit ?
100% YES. We understand in todays environment why that question gets asked. Unfortunately there are some dishonest sellers out there and they can usually be identified by negative reviews online. Please check out our REAL customer reviews hosted by a third party site here.
How long does it take to process my order?
Depending on the shoe, it usually takes 1-3 days to bring the shoes from the factory to our office for inspection, QC pictures and preparing for shipping.
Why are payments made “offline”?
Unlike purchasing typical products on a website, buying replica products take a few extra steps. Traditional credit card processing companies do not allow the purchase of replica products. Therefore to be able to process payment we use alternate offline processes like Cashapp, Apple Cash and Paypal.
what is the largest size you sell in shoes?
Depends on the brand. Most Nike, Jordan and Adidas products go up to size 13. Some models go as high as size 14. Euro brands like LV, Gucci, etc, these will go up to size 45 with a few exceptions going to size 46
How do i know i am going to receive good quality?
First off, we send you pictures of your shoes before we ship them for you to inspect and approve. Many of our listing show pictures of shoes we shipped to our customers.
how do you ship the shoes ?
All shoes are bubblewrapped and shipped in a sturdy cardboard box to protect them from any excessive damage during transport. US shipping is done by either FEDEX or UPS. On some occations we will use USPS if the size of the box is not allowed by other carriers.
Where is the customer support located ?
We handle all support questions during US hours from our offices in China.
where do you ship ?
We ship all over the world. Most commonly we ship to the US, Canada, Europe, Australia and New Zeland. If you are located in other other country you can email us at info@sneakerdouble.net to confirm prior to purchase…..
do you accept returns ?
We accept returns under several circumstances. Please refer to our returns page for our policy
how long does it take to arrive ?
Although this can vary, it typically takes 7-14 days for US and most parts of Europe. Tracking of your package is provided a few days after its shipped.